Stillman Bank Selects Quinte’s CaseHUB to Strengthen Reg E Dispute Operations
Governed
automation delivers faster, more consistent case resolution, compliance
confidence, and a complete audit trail
NEW YORK
– July 15, 2026 — Quinte Financial
Technologies (Quinte), a leading enterprise case management provider for banks,
credit unions, CUSOs, and fintechs, today announced that Stillman
Bank has selected its flagship solution, CaseHUB, to strengthen and
modernize its Reg E dispute operations. It manages high-risk operational cases
including fraud, disputes, and complaints, in a single, policy-controlled
system, applying automation to dispute workflows so bank staff can resolve cases
faster with every action logged and available for review.Serving
Northern Illinois for more than 140 years, Stillman Bank is known for its
personalized financial services for individuals, businesses, and wealth
management clients, as well as its strong commitment to local communities and
tailored customer support.
As
part of its ongoing focus on innovation and customer experience, Stillman Bank
selected CaseHUB to modernize its dispute management processes. CaseHUB enables
the bank to improve case visibility and tracking, optimize workflows through
automation, gain centralized access to transaction history and documentation,
enhance reporting capabilities, and deliver automated notifications and
reminders that create a more seamless and consistent customer experiences.
“Using
the CaseHUB platform, Stillman Bank will gain a more structured and efficient
approach to dispute management, helping us improve our overall operational
consistency while supporting a stronger customer experience,” said Phyllis
Oldenburg, Executive Vice President, Stillman Bank.
CaseHUB will provide Stillman Bank with an
integrated, workflow-enabled solution designed to enhance Reg E dispute
operations. The platform enables end-to-end case tracking, reduces manual
intervention, and improves data accuracy while providing robust reporting
capabilities. By consolidating dispute management into a single system, CaseHUB
empowers bank staff with greater transparency and efficiency, while supporting
faster resolution times and improved customer communication.
We are excited to be working with
Stillman Bank,” said Sriram Natarajan, President, Quinte. “Through this CaseHUB
implementation of CaseHUB, Stillman Bank will be better positioned to
strengthen operational workflows, enhance compliance processes, and continue
delivering the high level of personalized service its customers expect.”
About Quinte Financial Technologies
Quinte is a leading enterprise case management provider for banks, credit unions, CUSOs, and fintechs. Through its CaseHUB platform, financial institutions manage regulated and compliance-sensitive case activity within a single, policy-controlled system that replaces fragmented tools and manual processes. By embedding regulatory timelines, compliance controls, and workflow automation directly into operational execution, Quinte helps financial institutions strengthen oversight, reduce operational risk, and scale high-accountability work. At Quinte, AI and automation are applied with intention; the right capability, matched to the right workflow, never for its own sake. By anchoring these tools in a governed, auditable framework, we empower institutions to embrace innovation without ceding control. Quinte provides ServiceDESK, an operational extension that combines domain expertise, policy alignment, and structured workflows to support consistent execution and governance across critical business processes.
Quinte is a leading enterprise case management provider for banks, credit unions, CUSOs, and fintechs. Through its CaseHUB platform, financial institutions manage regulated and compliance-sensitive case activity within a single, policy-controlled system that replaces fragmented tools and manual processes. By embedding regulatory timelines, compliance controls, and workflow automation directly into operational execution, Quinte helps financial institutions strengthen oversight, reduce operational risk, and scale high-accountability work. At Quinte, AI and automation are applied with intention; the right capability, matched to the right workflow, never for its own sake. By anchoring these tools in a governed, auditable framework, we empower institutions to embrace innovation without ceding control. Quinte provides ServiceDESK, an operational extension that combines domain expertise, policy alignment, and structured workflows to support consistent execution and governance across critical business processes.
Learn more at QuinteFT.com or follow us on LinkedIn.